Terms, Delivery & Refund Policy
Last updated: 27 July 2026
These Terms, Delivery & Refund Policy govern your use of the Strong & Calm Method website and your purchase, access and use of our digital products.
Strong & Calm Method is operated by Integro Consulting LLC, United Arab Emirates.
In these terms, “Strong & Calm Method,” “we,” “us” and “our” refer to Integro Consulting LLC. “You” and “customer” refer to the person visiting the website, placing an order or using one of our digital products.
Please read these terms before purchasing. By completing a purchase, accessing a digital product or using this website, you confirm that you have read and accepted these terms.
1. Our Digital Products
Strong & Calm Method offers educational digital products relating to nutrition, protein intake, meal structure, strength, muscle health, body composition, energy and sustainable wellbeing.
Products may include:
• digital guides
• ebooks
• downloadable or online materials
• meal-planning resources
• educational articles
• templates, worksheets and related resources
The exact contents, price, delivery format and access arrangements for each product are described on the relevant product or checkout page.
Digital products do not include physical goods unless this is expressly stated before purchase.
2. Eligibility to Purchase
Our website and products are intended for adults.
By placing an order, you confirm that you are at least 18 years old and have the legal capacity to enter into the purchase.
You are responsible for ensuring that purchasing and using the product is lawful in the country where you live.
3. Prices, Payments and Charges
The price and currency applicable to your purchase will be shown on the product page or during checkout.
Payments may be processed through Stripe and facilitated through MiloTree or another clearly identified third-party platform.
Your bank, card provider or payment service may apply currency-conversion charges, international transaction fees or other charges that are outside our control.
Any applicable taxes will be handled or displayed in accordance with the arrangements presented at checkout and applicable legal requirements.
A recurring payment or subscription will not be created unless this is clearly disclosed before purchase and expressly authorised by you during checkout.
4. Order Confirmation
An order is accepted after the payment has been successfully authorised and confirmed.
You should receive an order confirmation, receipt, access link, download link or delivery instructions through the email address entered during checkout or through the confirmation page presented after payment.
Please ensure that your name and email address are entered correctly before completing the purchase.
We may refuse or cancel an order where:
• payment has not been completed
• the transaction appears unauthorised or fraudulent
• incorrect pricing or product information was displayed because of a technical error
• fulfilment would breach applicable law, payment-provider rules or platform requirements
Where we cancel a completed order and no product has been supplied, the relevant payment will be refunded.
5. Digital Delivery
Strong & Calm Method products are delivered electronically.
Depending on the product, delivery may take place through:
• an access or download link sent by email
• a link presented on the checkout confirmation page
• MiloTree or another digital-delivery platform
• access to an online page, document or resource
• other electronic instructions described on the product page
Delivery is normally initiated after successful payment. Occasionally, email filtering, payment review, platform delays or technical problems may delay access.
A digital product is considered delivered when the access link, download link, file or delivery instructions have been sent to the email address provided by the customer, displayed on the confirmation page or otherwise made available through the delivery platform.
If you do not receive the product, please:
• check your spam, junk and promotions folders
• confirm that you are checking the email address used at checkout
• allow a reasonable period for payment confirmation
• contact support@strongandcalmmethod.com
When contacting us, include the name and email address used at checkout, the product name and the approximate purchase date.
We aim to respond to support requests within two business days, Monday to Friday, excluding public holidays in the United Arab Emirates.
6. Incorrect Email Addresses and Access Problems
You are responsible for providing an accurate and accessible email address during checkout.
If an incorrect email address was entered, contact us as soon as possible. We will take reasonable steps to verify the purchase and resend or restore access.
We may request information reasonably necessary to confirm that you are the purchaser.
We are not responsible for delays caused by:
• an incorrect email address supplied by the customer
• a full or inaccessible email inbox
• spam filtering or email-provider restrictions
• loss of the customer’s login credentials
• incompatible devices, software or internet connections
• outages or interruptions affecting independent third-party platforms
We will nevertheless make reasonable efforts to help resolve genuine access or delivery problems.
7. Refund Policy for Digital Products
Because our products are digital and may be accessed, viewed, downloaded, stored or copied immediately after delivery, change-of-mind refunds are not normally provided once access or delivery has been supplied.
Please review the product description carefully before completing your purchase.
A refund or other appropriate remedy may be considered where:
• you were charged more than once for the same order
• payment was taken but the product was not delivered and we were unable to provide access after being given a reasonable opportunity to resolve the issue
• the supplied file or access link is materially defective and we are unable to repair, replace or restore it
• the product supplied is materially different from the product described at the time of purchase
• a refund is required under applicable consumer-protection law
Before requesting a refund for a technical problem, please contact us and allow us a reasonable opportunity to investigate and correct the issue.
A refund will not normally be provided because:
• you changed your mind after receiving access
• you did not use, complete or download the product
• you expected information or services that were not included in the product description
• you purchased the product without checking its stated format, scope or suitability
• you no longer have sufficient time to use it
• your device, software or internet connection is incompatible with the format, where the product format was clearly disclosed
• you achieved different personal results from those you expected
• you shared, copied or otherwise used the product in breach of these terms
Nothing in this policy excludes or limits any consumer right or remedy that cannot lawfully be excluded.
To request assistance concerning a payment, delivery problem or potential refund, contact:
support@strongandcalmmethod.com
Please include your order information and a clear explanation of the issue. Do not send complete card numbers, passwords or sensitive banking information by email.
Where a refund is approved, it will normally be returned through the original payment method. The time required for the funds to appear may depend on Stripe, your bank, your card provider or another payment service and is outside our direct control.
8. Personal-Use Licence
Purchasing a digital product gives you a limited, non-exclusive, non-transferable licence to access and use that product for your own personal and non-commercial purposes.
The purchase does not transfer ownership of the copyright, brand, design, underlying content or other intellectual-property rights.
You may download or store a personal copy where the product format permits this.
You may not:
• share the product or access link with another person
• forward product files or materials to others
• upload the product to a shared drive, public website, social-media platform, group or file-sharing service
• copy, reproduce, republish or distribute a substantial part of the product
• sell, sublicense, rent or commercially exploit the product
• use the product as content for your own course, programme, guide, membership or paid service
• remove copyright, brand or ownership notices
• present the product or its contents as your own work
• use the materials to provide professional nutrition, fitness, medical or healthcare services
• use automated tools to extract, reproduce or create substitute versions of the product for distribution
A separate copy must be purchased for each individual user unless we have expressly granted written permission for another arrangement.
9. Intellectual Property
Unless otherwise stated, the content of the Strong & Calm Method website and digital products—including text, original structure, graphics, branding, downloads, guides, layouts and educational materials—is owned by or licensed to Integro Consulting LLC.
The names Strong & Calm Method and Integro Nutrifit, together with associated designs and brand elements, may not be used in a way that suggests sponsorship, authorship, partnership or endorsement without prior written permission.
Limited quotations may be used where legally permitted, provided that the quotation is accurate, appropriately attributed and does not reproduce a substantial part of a paid product.
10. Educational and Health Disclaimer
Strong & Calm Method does not provide medical diagnosis, medical treatment, medical advice, dietetic treatment or personalised healthcare services.
All website content and digital products are provided solely for general educational and informational purposes.
The materials are not intended to replace consultation, examination, diagnosis, advice or treatment from a qualified doctor, registered dietitian or another appropriately licensed healthcare professional.
Nothing on this website or in our products should be interpreted as a claim, guarantee or promise to prevent, diagnose, treat or cure any disease, medical condition or health problem.
The information is not designed for medical emergencies.
Before making significant changes to your diet, exercise routine, supplement use or healthcare, consult an appropriately qualified professional, particularly if you:
• have a medical condition
• experience symptoms requiring assessment
• take medication
• have allergies or food intolerances
• have a history of disordered eating
• are pregnant or breastfeeding
• are recovering from illness, injury or surgery
• have physical, dietary or metabolic limitations
Do not delay seeking professional medical care because of information obtained from this website or one of our products.
11. Nutrition and Exercise Information
Nutritional values, portion estimates, calories, macronutrients and similar calculations may be approximate.
Actual values can vary according to:
• ingredient brands
• product formulations
• portion sizes
• cooking methods
• preparation losses
• substitutions
• measurement differences
You are responsible for checking food labels, ingredients and allergen information and for deciding whether a food, recipe or activity is suitable for you.
Exercise and physical activity involve inherent risks. You are responsible for working within your abilities, using appropriate technique and obtaining professional guidance where required.
12. Results and Individual Responsibility
Individual responses to nutrition, exercise and lifestyle changes vary.
We do not guarantee:
• weight loss
• muscle gain
• changes in body composition
• changes in energy, health or appearance
• prevention of illness
• any specific financial, professional, physical or health outcome
Examples, illustrations and general educational explanations are not promises that every customer will achieve the same result.
You remain responsible for your decisions, actions, food choices, exercise practices and use of the information.
13. Third-Party Platforms and Links
Our website and products may contain or use links and services provided by independent third parties, including Blogger, Google, MiloTree, Stripe, Pinterest and other websites or platforms.
Those services are governed by their own terms, privacy policies, technical systems and availability.
We are not responsible for independent third-party content, policies, security, outages, changes or business practices.
A link to an external source does not necessarily mean that we endorse every statement, product or service available through that source.
14. Website and Product Availability
We aim to keep the website, links and product-access systems available and accurate, but uninterrupted access cannot be guaranteed.
We may:
• correct errors or update information
• improve or revise products
• replace broken links or files
• change hosting or delivery providers
• temporarily suspend access for maintenance or security
• discontinue a product or website feature
Where a customer has purchased ongoing access described as lifetime access, “lifetime” refers to the commercial lifetime of that product or service and is subject to the continued operation of the relevant business, website and delivery platform.
Where reasonably possible, we may provide an alternative method of access if a delivery platform is discontinued.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Integro Consulting LLC will not be liable for indirect, incidental, special or consequential loss arising from the use of, inability to use or reliance upon the website or a digital product.
This includes loss arising from personal decisions, business interruption, loss of data, device incompatibility, third-party platform failure or results that differ from expectations.
Where liability cannot lawfully be excluded, our liability will be limited only to the extent permitted by applicable law.
Nothing in these terms excludes liability that cannot legally be excluded or restricts mandatory consumer rights.
16. Misuse and Termination of Access
We may suspend or terminate product access where there is reasonable evidence of:
• unauthorised sharing or redistribution
• resale or commercial exploitation
• fraudulent payment activity
• infringement of our intellectual-property rights
• misuse of the website, product or delivery system
• a material breach of these terms
Ending access for a serious breach does not transfer or cancel our intellectual-property rights.
17. Governing Law
These terms are governed by the applicable laws of the United Arab Emirates.
Any dispute should first be raised with us through support@strongandcalmmethod.com so that we have a reasonable opportunity to review and resolve the matter.
If the matter cannot be resolved informally, it may be referred to a court or authority of competent jurisdiction.
Nothing in this section removes any mandatory consumer right, remedy or jurisdictional protection that applies to you under applicable law.
18. Changes to These Terms
We may update these terms to reflect changes to our products, website, delivery providers, payment arrangements, business practices or legal obligations.
The revised version will be published on this page with an updated “Last updated” date.
The terms applicable to a purchase will normally be the version available when the order was placed, except where a change is required by law or provides additional protection to the customer.
19. Contact
For questions about these terms, product access, delivery or refunds, contact:
Strong & Calm Method
Operated by Integro Consulting LLC
United Arab Emirates